Information Systems and Technology
The information Systems and Technology department takes care of all your IT needs while at Vanier College.
To contact the help desk by phone, dial: 514.744.7500 ext. 7529.
For in-person support, visit E-402.
WiFi networks
College visitors and guests: VC-public
If you plan to visit Vanier College and will require Wi-Fi access, call us at ext. 5710. Contact us several days in advance to have a temporary wireless account created and ready for your visit.
Visitors from partner institutions: Eduroam
If you are visiting from a partner institution within the eduroam network, sign into eduroam with your home institution’s login credentials.
Students and employees: VC-secure
Use your student or employee credentials to log in.
Logins
Credit students
- Username: your student ID number (e.g.: 1234567)
- Password: your Omnivox login password
Non-credit students
- Username: “m” followed by your student ID number. E.g.: m1234567
- Password: “Vanier-” followed by your birthdate mmddyy followed by “College”. Example: Vanier-121391College for December 13, 1991
Employees
- Username: your VanierPass username
- Username: your VanierPass username
Passwords
Can’t log in with your VanierPass account? Need to set your security questions?
If you forget your security questions, call the Helpdesk directly at ext. 7529.
Support requests
All requests for IT support must be submitted via the Octopus portal. If you cannot access Octopus, or encounter technical issues on the portal, call the Helpdesk directly at ext. 7529.
id cards
New students
At the start of a new school year, all students are sent information via Omnivox to get their Vanier ID card. When you get the information for the time and date of your appointment, you'll need to bring with you to E-402:
- your printed schedule (from Omnivox only – note that the schedule displayed on the Omnivox App is not accepted)
- a government-issued photo id (i.e.: Medicare Card, Driver’s License, etc)
Your information will be validated, the photo will be taken, and your card will be printed.
Team leads
E414A
D302
H213C